Agree CAD or USD upfront
Canadian and US dollars are different currencies. Sending USD to a CAD account can introduce another conversion. Share the account currency so the quote reflects what the recipient actually needs.
A transfer with a clear purpose
Explain family support, tuition or relocation expenses in plain language when making your request. Your manager will clarify any supporting documents and allow for banking business days when discussing timing.
Before you order
A few important details
Can I send money in the opposite direction?
Yes, we review requests in both directions. Availability is checked for the actual bank pair, amount and purpose before you send money.
How do I find out what the recipient will receive?
Tell the bot either your sending amount or the amount the recipient needs. Your manager will quote the rate, service fee, potential bank charges and the quote’s validity period.
Ready to discuss your task?
Open the official bot, choose the relevant service and describe what you need. A personal manager joins the order.
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