The fastest way
Support in the bot
Open @card1card_bot and choose Support in the menu. For a transfer question, include the order number and what you need clarified.
Open the bot ↗CARD1CARD PAYMENTS
Need help? Get in touch.
Card1Card Payments support through Telegram and the email form. Check an existing order and get help with transfer questions.
Backup contact
@card1card_support
A direct contact for support only. Report access or service issues here. Orders, payment details and quotes are handled exclusively in the official bot.
Message support ↗Already have an order?
Make sure
it is ours.
Check the customer and order numbers on your receipt. A document QR link opens the result automatically.
If details do not match, check with support before paying.
Online verification
Verify an order
Enter both numbers exactly as shown in your message or PDF receipt. Verification does not disclose personal or payment information.
The numbers are used only for this verification and are not stored by this website.
Email support
Prefer to write here?
This form is for questions and support. Include an existing order number if you have one. New transfers are ordered only through the official Telegram bot. Never send passwords, card codes or wallet keys.