Who receives the payment, and what for
The invoice should identify the seller, buyer, subject, amount and currency. If the bank beneficiary differs from the seller, clarify why. Cross-check the company in the message against the details in the attached file.
Reference and deadline matter too
Include the invoice, order or lot reference the payee uses to allocate funds. For an urgent payment, add the date, time and time zone. Include the contract if it defines payment conditions or allows an agent.
After payment
Keep the original invoice and payment confirmation. Funds may reach the recipient after they leave the sender: bank confirmation and actual crediting are different stages. If allocation is delayed, share your order number and the payee’s response.
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Open the official bot, choose the relevant service and describe what you need. A personal manager joins the order.
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